Usage - Caneris

Usage

Prior to contacting us with any usage-related questions, please read the folllowing:

1 (one) gigabyte (GB) = 1000000000 bytes
Usage is updated approximately once every three hours
Usage shown is not guaranteed to be finalized until 60 days after the (monthly) period to which it applies
Data is retained for one year only
Usage is counted on the basis of calendar months, not billing cycle months. A rolling two month average is used for billing purposes. You will not see data at the start of a month if your current session started in the previous month - this is normal.
Currently this tool will display data only for DSL (PPPoE) subscribers
Example (for illustrative purposes only; individual usage and included usage limits will vary):
- Customer signs up for a plan with 200GB/month included usage limit on March 1st; overage is billed at $0.50/GB in the manner described above
- On March 30 total for sessions which started in March is 300GB
- No billing can occur as this is the first month and a two-month rolling average is required
- On April 30 total for sessions which started in March is 320GB and April 100GB
- (100+320)/2-200=10; 10*0.5=5; total billed on or after April 30 is $5
- On May 30 total for sessions which started in April is 160GB and May 230GB
- (160+230)/2-200 < 0; total billed on or after May 30 is $0